How can we help you?

Account management

Customize data

If you are logged in with your account, you can update your personal data under My Data:

  1. Click on the menu item My Account.
  2. Go to My Data.
  3. Now change your data and click Save.
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Change password

If you are logged in with your account, you can easily change your password.

  1. Click on the menu item My Account.
  2. Go to Edit Account Data.
  3. First enter your old password. In a second step, enter your new password. Click Change login data to save it.
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Delete Account

Be absolutely certain before deleting your account. To do that, follow these steps:

  1. Go to My Account.
  2. Choose My Data.
  3. Scroll down, click delete account and confirm. This will delete all your information from us.
    Remember, you cannot undo this action!
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Manage my TechTalks

Manage the watchlist

Put webinars that you find interesting on your watchlist:

  1. Click on the eye-icon for a webinar that interests you.
  2. Now your selected webinars are listed under the menu item Watchlist and My Account > My Watchlist.
  3. Click the eye-icon again if you want to remove a webinar from the watch list.
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Register for webinars

Once you have completed your profile, you can register for webinars:

  1. Click to register for a webinar.
  2. You will now be redirected to the webinar single view. Click on Register there. Note: You have to be logged in to complete the registration.
  3. In your Account under My Webinars you will now find all the webinars you have registered for.
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How do I get a Certificate of Attendance?

Once a webinar has taken place, you can receive your personal certificate of attendance:

  1. Click on My Account.
  2. Go to My Certificates of Participation
  3. Choose the desired webinar and click Download Certificate.
  4. To print the certificate, click Print Certificate under the respective webinar.
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Where can I find the webinar Recordings?

You can find the recordings in your profile. Note: You have to be registered for a webinar to have access for its recording.

  1. Click on My Account.
  2. Then go to My Recordings.
  3. Click either Watch Now or 0n the webinar cover image to start playing the recording.
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How do I cancel a webinar registration?

If you do not want to participate in a webinar after all, you can cancel your registration in your profile:

  1. Click on My Account.
  2. Then go to My Webinars.
  3. Under the respective webinar you can now cancel your registration by clicking Cancel.
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Not found the answer to your question?

If you haven‘t found the right answer here, please take a look at the menu item Contact and get in touch with us by phone or e-mail. We will be happy to help you with your questions and problems!

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